94% love using SugarCRM

94% love using SugarCRM

94% love using SugarCRM

A Salesforce alternative

Why companies are moving from Salesforce to SugarCRM

Real users rating their customer experience

Real users rating their experience

94

★★★★★

82

Tweak your own workflows without waiting for IT—just click, drag, and go.

Comes ready with sales tools that fit your industry, so you’re not starting from scratch.

See SugarCRm in ACtion

How SugarCRM compares according to others

It's a jungle out there, picking a CRM can be a daunting task. So when should you choose SugarCRM? Real users say our best feature is how we help their sales teams grow and retain their accounts without drowning them in complexity.

Salesforce

SugarCRM

Customer experience

82%

94%

Customers willing to recommend

Willing to recommend

Willing to recommend

69%

78%

Integration and deployment

84%

86%

Service and support

82%

86%

Companies are making the move

Salesforce

✓ Designed to fit everyone

✓ Packed with features

✓ Configurable but costly

SugarCRM

✓ Unmatched for B2B sales

✓ Tools for growth

✓ No-code configurations

Questions or want a custom demo?

See how companies like yours use SugarCRM to drive revenue. Get no-nonsense answers from a CRM expert.

Book a 20-minute demo >

Total cost of ownership (TCO)

32%

Lower TCO

42%

Lower cost to implement

License

Implementation

As you scale

Time

Cost

Full CRM power. No big-business headache.

Full CRM suite

Focused on B2B sales

Pipeline and forecasting

Great customer service

Proactive sales alerts

Reporting and analytics

Tons of integrations

No-code flexibility

Loves your ERP

When we ask, our customers say they pick SugarCRM for its flexibility and how it helps them grow their B2B sales.

Analyst report

Check out this Salesforce vs. SugarCRM  report with a cost comparison.

Is SugarCRM a good fit?

Check all that apply…

We want flexibility without relying on IT

We're a sales-focused B2B company

We need good mobile solutions for field reps

It should be easy to integrate with our existing tech

We want a CRM partner that cares about us

Is SugarCRM a good fit?

Check all that apply…

We want flexibility without relying on IT

We're a sales-focused B2B company

We need good mobile solutions for field reps

It should be easy to integrate with our existing tech

We want a CRM partner that cares about us

★★★★★

Alejandra , Ops Manager

Customization feels like Lego, not brain surgery.

★★★★★

Priya , Biz Dev VP

We cut quote prep from 2 hours to 10 minutes – no more digging around.

★★★★★

Diego , Partner Mgr

I spend more time selling, less time clicking around.

★★★★★

David , Account Exec

Support treats us like partners, not ticket numbers.

★★★★★

James , Sales Dir

My weekend’s back—reports run themselves.

★★★★★

Anika , Head of Sales

Our rookie rep closed a deal solo, thanks to Sugar’s hints.

★★★★★

Fatima , CS Lead

I was skeptical; two weeks in, I’m a fan.

★★★★★

Omar , Rev Ops Dir

Mobile works offline! Field reps finally log notes on time.

★★★★★

Scott, CEO

Feels snappy, even on hotel Wi‑Fi.

I have questions…

How long have you been around? Can we trust you?

How long have you been around? Can we trust you?

How long have you been around? Can we trust you?

When is SugarCRM a better fit than Salesforce?

When is SugarCRM a better fit than Salesforce?

When is SugarCRM a better fit than Salesforce?

Does it work with our existing tools and systems?

Does it work with our existing tools and systems?

Does it work with our existing tools and systems?

Who is SugarCRM actually built for?

Who is SugarCRM actually built for?

Who is SugarCRM actually built for?

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

SugarCRM is a leading sales CRM for B2B growth.
Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

© 2025 SugarCRM Inc. All Rights Reserved.

© 2025 SugarCRM Inc. All Rights Reserved.

© 2025 SugarCRM Inc. All Rights Reserved.

“I was really happy I took the time to check out SugarCRM, it wasn't on my radar at first but quickly got to the top of the list.” – George, VP Sales

“I was really happy I took the time to check out SugarCRM, it wasn't on my radar at first but quickly got to the top of the list.” – George, VP Sales

“I was really happy I took the time to check out SugarCRM, it wasn't on my radar at first but quickly got to the top of the list.” – George, VP Sales