NEW • 2025 analyst report

The CRM vendor landscape: Who’s winning post-AI?

The definitive 2025 CRM market report

Trends shaping the future of sales tech

What sets SugarCRM apart, including account management tools and low-code configurability

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Page 5: Account management tips

Page 3: ROI Calculator

Page 5: Account management tips

Page 3: ROI Calculator

Page 5: Account management tips

Page 3: ROI Calculator

SugarCRM vs. Salesforce vs. HubSpot and more

This report from Nucleus Research, a leading tech analyst firm, breaks down how today’s top sales force automation (SFA) tools compare. It highlights what each platform does well, where the market is heading, and which vendors are delivering the most value.

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This report from Nucleus Research, a leading tech analyst firm, breaks down how today’s top sales force automation (SFA) tools compare.

“This report made it way easier to figure out which CRMs might work for us – and gave me a lot more confidence in our shortlist.”

★★★★★

George, VP Sales at manufacturing company

“This made it way easier to figure out which CRMs might work for us – and gave me a lot more confidence in our shortlist.” – George, VP Sales

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

SugarCRM is a leading sales CRM for B2B growth.
Join the move.

4000+

Customers

1M+

Users

120+

Countries

180+

ERP integrations

96%

Customer satisfaction

PRODUCTS

Sugar Sell

Sugar Market

Sugar Serve

sales-i

CAPABILITIES

Intelligence (AI)

Integrations

Marketplace

No-code configuration

Mobile

Pricing

SUPPORT

Contact support

SugarClub community

Professional services

IMPLEMENTATION

Migration

Deployment

Security

Partners

COMPANY

Leadership

News and events

Careers

Why Sugar

Reviews and awards

Data and compliance

RESOURCES

Customer cases

Analyst reports

Guides

Webinars

Blog

Legal

PRODUCTS

Sugar Sell

Sugar Market

Sugar Serve

sales-i

CAPABILITIES

Intelligence (AI)

Integrations

Marketplace

No-code configuration

Mobile

Pricing

SUPPORT

Contact support

SugarClub community

Professional services

IMPLEMENTATION

Migration

Deployment

Security

Partners

COMPANY

Leadership

News and events

Careers

Why Sugar

Reviews and awards

Data and compliance

RESOURCES

Customer cases

Analyst reports

Guides

Webinars

Blog

Legal

PRODUCTS

Sugar Sell

Sugar Market

Sugar Serve

sales-i

CAPABILITIES

Intelligence (AI)

Integrations

Marketplace

No-code configuration

Mobile

Pricing

SUPPORT

Contact support

SugarClub community

Professional services

IMPLEMENTATION

Migration

Deployment

Security

Partners

COMPANY

Leadership

News and events

Careers

Why Sugar

Reviews and awards

Data and compliance

RESOURCES

Customer cases

Analyst reports

Guides

Webinars

Blog

Legal

94% love using SugarCRM

The CRM vendor landscape: Who’s winning post-AI?

Get the report

SugarCRM vs. Salesforce vs. HubSpot and more

“This report made it way easier to figure out which CRMs might work for us – and gave me a lot more confidence in our shortlist.”

★★★★★

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

1M+

120+

180+

96%

SugarCRM is a leading sales CRM for B2B growth. Join the move.

4000+

1M+

120+

180+

96%

SugarCRM is a leading sales CRM for B2B growth.Join the move.

4000+

1M+

120+

180+

96%

SugarCRM is a leading sales CRM for B2B growth.
Join the move.