94% love using SugarCRM
Salesforce vs SugarCRM
Why companies are making the move to SugarCRM
Salesforce
SugarCRM
Customer experience
82%
94%
Customers willing to recommend
69%
78%
Integration and deployment
84%
86%
Service and support
82%
86%
Product demo video
Tweak your own workflows without waiting for IT—just click, drag, and go.
Comes ready with sales tools that fit your industry, so you’re not starting from scratch.
how SugarCRm compares
"Other vendors wanted to talk about themselves, but when we sat down with Sugar, they took the time to understand what was important to us."
Greg T, Director of Sales
Companies are making the move
Salesforce
✓ Designed to fit everyone
✓ Packed with features
✓ Configurable but costly
SugarCRM
✓ Unmatched for B2B sales
✓ Tools for growth
✓ No-code configurations
Questions or want a custom demo?
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Total cost of ownership (TCO)
32%
Lower TCO
42%
Lower cost to implement
License
Implementation
As you scale
Time
Cost
Full CRM power. No big-business headache.
Full CRM suite
Focused on B2B sales
Pipeline and forecasting
Great customer service
Proactive sales alerts
Reporting and analytics
Tons of integrations
No-code flexibility
Loves your ERP
When we ask, our customers say they pick SugarCRM for its flexibility and how it helps them grow their B2B sales.
Analyst report
Check out this Salesforce vs. SugarCRM report with a cost comparison.
"SugarCRM named a leader in sales automation for 2025."
"Leader in B2B CRM for industrial manufacturing."
"Leader in customer relationship management."
Is SugarCRM a good fit?
Check all that apply…
We want flexibility without relying on IT
We're a sales-focused B2B company
We need good mobile solutions for field reps
It should be easy to integrate with our existing tech
We want a CRM partner that cares about us
I have questions…
How long have you been around? Can we trust you?
We’ve been around since 2004 and support thousands of companies worldwide. SugarCRM is trusted by teams in over 120 countries.
When is SugarCRM a better fit than Salesforce?
SugarCRM is a better fit than Salesforce when you want a more flexible, easier-to-use CRM tailored to B2B sales—without the enterprise complexity or cost.
Does it work with our existing tools and systems?
Yes. SugarCRM connects easily with your email, calendar, ERP, and other systems – plus we offer open APIs and prebuilt integrations.
Who is SugarCRM actually built for?
SugarCRM is built for B2B sales teams that manage complex deals, long sales cycles, and customer relationships that don’t end after the first sale.
SugarCRM is a leading sales CRM for B2B growth. Join the move.
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Customer satisfaction
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